Service & Support
Why order from Great Planes Model Distributors?
Great Planes Model Distributors has been serving hobby shops since 1973. Over forty years later, we’re still going strong, continuing to provide our unsurpassed service and expertise to radio-control and general hobby dealers all over the world!
- Experienced, knowledgeable staff, from the world’s largest, most-trusted hobby distributor
- The industry’s best service and customer support
- Over 60,000 products, available at volume discounts
- The Great News tab on GPDealer.com gives you the inside scoop on the latest releases and exclusive promotions as well as a complete list of items on sale for the month
- Multiple warehouse make shipping orders and returns fast and easy
- Advertising assistance available to encourage customer traffic, including Point-of-Purchase materials, radio and TV spots, national print ads and more
Four Ways to Order!
GPDealer.com, our password-protected website!
U.S. and Canada: 800-637-7660
Great Planes Model
P.O. Box 9021
Champaign, IL 61826-9021
For fast, knowledgeable repairs on proprietary exclusive products, please direct questions and requests to our Hobby Services department at: hobbyservices.com/about. Regardless of warranty, customers can expect timely, satisfactory service. Visit the webpage to see the complete list of eligible brands.
Note: customers with product questions may contact our consumer hotline at: 217-398-2834 Monday-Friday, 8:00 a.m.-5:00 p.m. Central Standard Time
GPDealer.com provides hobby shop owners with a secure, password-protected way to place orders, 24-hours-a-day, 7-days-a-week.
Benefits of ordering from GPDealer.com:
- Intuitive, easy-to-use ordering system – order anytime, day or night
- Spend less time ordering and more time interacting with customers
- Complete GPD catalog at your fingertips • Up-to-the-minute stock status
- Detailed, informative product technical notes • Access your account and billing information
- Special promotions
- Web-only services…
- …and much, much more!
Great Planes Model Distributors offers an extensive list of high-quality exclusive brands that make great additions to any shop. We carry over 60,000 products from more than 600 manufacturers, including R/C drones, helis, airplanes, boats, cars and trucks, as well as rockets, plastic models, slot cars, puzzles, games and more.